Shipping Policy Last updated: 11-11-2025

At Retinova+, we're committed to delivering your order safely and efficiently to your door, wherever you are. Below you'll find all relevant shipping information.

Shipping Destinations

We currently ship to the following countries:

  • United States
  • United Kingdom
  • Canada
  • Australia
  • New Zealand

Handling Time

Orders are handled within 1 weekday (Monday to Friday).

Transit Time

Once shipped, transit times are:

Country Transit Time
United States 7–14 business days
United Kingdom 7–14 business days
Canada 7–14 business days
Australia 7–14 business days
New Zealand 7–14 business days

Note: Transit time includes shipping only. Processing time and handling time are additional. Weekends and public holidays are not considered weekdays.

Shipping Costs

We offer FREE standard shipping on all orders. No minimum purchase required.

Shipping Carriers

We work with trusted carriers to ensure reliable delivery, including:

  • USPS
  • UPS
  • DHL
  • Royal Mail (UK)
  • Canada Post
  • Australia Post

Tracking Your Order

You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can track your shipment via our Track Your Order page.

Undeliverable Packages & Address Issues

  • Please ensure your address is complete and accurate at checkout.
  • Orders returned due to incorrect address or unclaimed delivery can be reshipped for a flat handling fee.
  • We are not responsible for delays or failed deliveries caused by incorrect address information.

Order Changes & Cancellations

  • Orders can be changed or canceled within 2 hours of placing them.
  • After this period, the order may already be processing and changes are no longer guaranteed.
  • To request a change, please contact us as soon as possible at support@retinovaplus.com.

Lost or Damaged Shipments

If your order is lost or arrives damaged, we will replace it at no additional cost the first time. Please report any delivery issues within 5 days of the expected delivery date by emailing us at support@retinovaplus.com.

Customs & Import Duties (International Orders)

  • For orders shipped outside the United States, customs duties, taxes, or import fees may apply upon arrival.
  • These charges are the responsibility of the customer and vary by country.
  • Retinova+ is not responsible for delays caused by customs processing.

Need Help?

For all shipping-related questions, feel free to reach out to our customer service team:

Retinova+

Address: 13 The Green STE D, Dover, Delaware, 19901, United States

Email: support@retinovaplus.com

Phone: +1 (659) 241-0524

Customer Service: Monday to Friday, 8:30 AM – 5:30 PM (EST)
RETINOVA+

CANCEL SUBSCRIPTION

We're sorry to see you go. To cancel your Retinova+® subscription and stop receiving refills, please complete the form below. Cancellations are processed within 2 business days and you'll receive email confirmation.
WHAT YOU'LL LOSE ACCESS TO
  • × The results that haven't arrived yet — macular pigment takes 8 to 12 weeks to rebuild and you are not there yet.
  • × The protection your fovea is only just beginning to receive for the first time
  • × The scan improvement you have not yet had the chance to see — most people notice the first shift between weeks 4 and 8
You will receive email confirmation within 2 business days. No further charges after cancellation.
Changed your mind? Return to FAQ · Contact support

100,000+ Real People Are Finally Seeing Clearly Again

Real stories from real customers whose vision has been transformed by Retinova+

Excellent 4.8 | 17,182 Reviews

I can drive at night again!

At 67, I've tried countless eye supplements—nothing worked. Retinova is different. After just a few weeks, my central vision cleared and details became noticeably sharper. I finally feel confident driving and reading again!

J

Jessica M.

Verified customer

I can finally see in low light again.

Retinova has exceeded all my expectations. Not only has it reduced the blurriness in my central vision, but my low-light vision has improved dramatically. Friends keep noticing I'm not squinting anymore during our card games!

L

Liam B.

Verified customer

My vision feels years younger.

I struggled with blurry vision for years—no supplement ever made a difference. Since starting Retinova, the improvement has been remarkable. My vision is clearer, sharper, and feels years younger. I finally found something that works.

K

Karen J.

Verified customer